100% Team Training
A notable HR moment arrives as all CCK staff receive additional training and upgrade their CVs at the same time. Courses taken range from NVQs in Customer Service to Conflict Handling to management. We also put Emily on an Everywoman's Leadership Course (Personal and Business Mastery). She has fun and is the youngest power woman there. "They were all lovely, although it was a little intimidating at first," Emily says.